# Items Sales Operations

## Sales - Items Sales Operations

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4t_zwkbKFcC0z99oPG%2FFACTORYPOS%20ITEM%20SALES%201%20MOVIL.png?alt=media\&token=872b3378-adc5-49d9-b1cb-e174f9d5f0d8)

This is the sale screen. Here the process for items sales is described.

A normal sale consists in moving on through the **different departments** and select the **items one at a time**. The selected items will appear in the receipt area. You can access the receipt area by sliding the finger over the screen to the right, the display will be divided into two tabs.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4ta38EeoNI7F09yBjN%2FFACTORYPOS%20ITEM%20SALES%202%20MOVIL.png?alt=media\&token=cd21599d-d176-4654-83f7-3e5e6197d541)

Select a receipt’s line and, from the options shown up, tap <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4ta7jnyBWvisH7of3z%2Fkb_plusline.png?alt=media&#x26;token=b26622b9-4888-4bb0-9dba-107ebb52ffde" alt="" data-size="original">/<img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4taBe0qh_mFDmsK2sA%2Fkb_minusline.png?alt=media&#x26;token=79b0b03e-f938-4985-9fb2-820221f649b7" alt="" data-size="original"> to increase/decrease units.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4taW5T329RMTtsCOPP%2FFACTORYPOS%20ITEM%20SALES%203%20MOVIL.png?alt=media\&token=edba65e4-79d2-4172-b2a9-2c930aabcc77)

The numeric keypad can be used to **change units**. Enter the amount, tap the corresponding button and then select an item or a receipt’s line.&#x20;

Also, the numeric keypad can be used to **enter a new price**. Enter the price and then select an item or a receipt’s line.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tacUTwQaOZnMNL2O_%2FFACTORYPOS%20ITEM%20SALES%204%20MOVIL.png?alt=media\&token=f12e7132-a50c-466f-ad98-c034ded01690)

To **delete a line**, select the item from the receipt and tap<img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tahQ59QFP3R0EmnSr%2Fkb_delline.png?alt=media&#x26;token=63e698d7-d3ce-4016-9ca3-0c7b5854a935" alt="" data-size="original">***.***

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M868LneQ9ZVdNGDcEgh%2F-M86GClv0A6T-nSRC2Gd%2FFACTORYPOS%20ITEM%20SALES%205%20MOVIL.png?alt=media\&token=d0ed1fcf-d750-44e0-b905-bc5badbbbf82)

##

* **COURSE ORDERS**

**Course** **Orders** are used to assign the items in which order they should be prepared in the kitchen: as a starter, as a main course, dessert, etc.

Each item has a default course order (Starter). During the sale you can change the order to, for example, serve a starter as a main course or vice versa. This process can be carried out in two ways:�

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaBX3q3wrV-CwxL041V%2F-MaB_qPBJMoPb4mGDkae%2FFACTORYPOS%20ITEM%20SALES%2022.png?alt=media\&token=4e9ce772-28aa-4d8c-bb3c-777f3e86c0f7)

1. By selecting the course order and as many products as you wish. These products will be served in the selected order.�

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaBX3q3wrV-CwxL041V%2F-MaB_tnQYhgzfK7D6gZf%2FFACTORYPOS%20ITEM%20SALES%2021.png?alt=media\&token=c5f2e9b2-9580-4c16-9de8-ae95b55cb5b9)

2\. On the receipt, by clicking on the order and then selecting the new order you want.�

##

* ***SUPPLEMENTS***

If an item has an associated **list of supplements**, any of them can be added to the sale. More than one can be selected.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tatfU7s_jejZLjgMi%2FFACTORYPOS%20SUPPLEMENTS%20SALES%201%20MOVIL.png?alt=media\&token=c5a3ff2c-c9a3-40e2-b54b-3ad17a018c14)

If you want to **edit or add supplements** to an item, select the receipts line and tap the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tayi41yz_wk8BBliD%2Fkb_suplementos.png?alt=media&#x26;token=7629226f-00ca-4899-b000-9682589b50be" alt="" data-size="original"> ***EDIT SUPPLEMENTS*** button.&#x20;

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tb2pU6J3PdXL1Vfs2%2FFACTORYPOS%20SUPPLEMENTS%20SALES%202%20MOVIL.png?alt=media\&token=33466dd5-7816-4029-9cda-768bd8c6b436)

##

* ***MODIFIERS***

If an item has any associated modifiers then **one option from each modifier's group** can be chosen. These texts will only be printed in the preparation printer.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tb7NN4QZ3B6IPpmLh%2FFACTORYPOS%20MODIFIERS%20SALES%201%20MOVIL.png?alt=media\&token=4e59e803-b9fd-42b5-8fb7-f34ec579f6ab)

If you want to **edit or add modifiers** to an item, you have to select the receipt’s line and use the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbBqHe8-zqfKTWQtI%2Fkb_modificador.png?alt=media&#x26;token=518e9c05-4dcd-477c-9feb-2b6cad803947" alt="" data-size="original"> ***EDIT MODIFIERS***  button.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbGPzyrycVvthQonn%2FFACTORYPOS%20MODIFIERS%20SALES%202%20MOVIL.png?alt=media\&token=e4bb89a9-1688-4b50-a00e-e85073a15777)

##

* ***EDIT BUNDLE***

When an **item configured as a pack** is sold, its components will be requested.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbKumhdRJD_Y32cjh%2FFACTORYPOS%20PACKS%20SALES%201%20MOVIL.png?alt=media\&token=3aa3d4c2-ced6-441e-8457-b5f3f6e16c4e)

When an item is selected, automatically **jumps to the next** pack group.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbPhbeNQthUtq0zco%2FFACTORYPOS%20PACKS%20SALES%202%20MOVIL.png?alt=media\&token=8bc40863-3133-4c86-b7d5-9cd8f25f1b50)

After you select the **last component** of the pack the sale will be closed and you will return to the sales screen.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbURY4gQm7Pwm_pY2%2FFACTORYPOS%20PACKS%20SALES%203%20MOVIL.png?alt=media\&token=82424f55-0cfc-4c76-8be0-40b8428f6732)

If you want to **edit or add components** to the pack, you have to select the receipt’s line and use the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbYvEZO2qi6K0gPpK%2Fkb_pack.png?alt=media&#x26;token=8fce7f43-5888-4baa-87ac-37f0bd5108ef" alt="" data-size="original"> ***EDIT BUNDLE*****&#x20;button**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbd7wleM9czAcuizB%2FFACTORYPOS%20PACKS%20SALES%204%20MOVIL.png?alt=media\&token=e8d46f51-dde3-4303-87fa-83e4665f02ec)

Completed packs are displayed in **green color** on the receipt. If the pack isn’t complete it will be displayed in **orange**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbhQafYMPoWD2sghP%2FFACTORYPOS%20PACKS%20SALES%205%20MOVIL.png?alt=media\&token=bea955e8-603b-4952-af28-b24c58f79634)

If an amount is entered before selling a pack you will be allowed to select that number of units of each component. The number of selections will be displayed on each button.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbmTCNMv9Wtyfp0mo%2FFACTORYPOS%20PACKS%20SALES%206%20MOVIL.png?alt=media\&token=1a680851-0532-4352-9e09-0c42a15712b6)

##

* ***ITEM COMPS***

A **100% discount** can be applied over a line of items. Select the line and use the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbuXDAJUPcuIejnOE%2Fkb_invitation.png?alt=media&#x26;token=9415002d-abba-4216-931c-1009315d6504" alt="" data-size="original"> ***APPLY INVITATION*** button.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbyzvsoldjch1jraU%2FFACTORYPOS%20COMPS%20SALES%201%20MOVIL.png?alt=media\&token=904fcf06-bf6d-49d0-97f2-824820c7f3db)

The price will be set to **0.00** and the message **COMPS** is shown under the line. This status can be reverted by tapping the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tbuXDAJUPcuIejnOE%2Fkb_invitation.png?alt=media&#x26;token=9415002d-abba-4216-931c-1009315d6504" alt="" data-size="original"> ***APPLY INVITATION*** button a second time.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tc3KkGcqYP6h9VvWR%2FFACTORYPOS%20COMPS%20SALES%202%20MOVIL.png?alt=media\&token=2da2df19-c567-4057-985f-87e079f4bef6)

##

* ***NAME CHANGE***

It is possible to **change the name description** only for this sale. Select the receipt’s line and use the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tcE6O4kpJM_iZ9C9F%2Fkb_nombre.png?alt=media&#x26;token=1629c8d4-fe5e-40a6-a561-98f4b18d981b" alt="" data-size="original"> ***NAME CHANGE*****&#x20;button**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tcIxckYdCpSu5C2yH%2FFACTORYPOS%20SALES%20DESCRIPTION%20MOVIL.png?alt=media\&token=70320fcb-7e31-4d96-81c6-25e968497caf)

You can enter a **special text** that will be sent to the preparation printer, under the item’s name. Select the receipt’s line and use the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tUKIo7DFhfThu4w9M%2F-M4tWQoIBOU--wlAKoXJ%2Fkb_cocina.png?alt=media&#x26;token=f3a5bb29-dc26-47f2-a549-88454d1d74f9" alt="" data-size="original"> ***KITCHEN REMARK*** button.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tcTqLqaOXPr06lSs2%2FFACTORYPOS%20SALES%20KITCHEN%20MESSAGE%20MOVIL.png?alt=media\&token=f1c18961-5a25-4f35-9760-9f52d3e997a0)

The sale price for the selected item can be changed. Select the receipt’s line and use the  <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tcYQAJam1fBl5xvM5%2Fkb_changeprice.png?alt=media&#x26;token=26a302e3-f439-49a7-a7e2-8de0bb5d5799" alt="" data-size="original"> ***PRICE CHANGE*** button.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tcdoC0HMgzD6unMQI%2FFACTORYPOS%20SALES%20NEW%20PRICE%20MOVIL.png?alt=media\&token=8004122b-2398-45cb-9173-6ae8d8bd2721)

##

For certain items you may need to ask to **verify the age** of your customers before serving prohibited items. This verification is only needed one time during a sale.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4t_tI12jxeDvzRjpHi%2F-M4tciYa88GyA-TuhzB_%2FFACTORYPOS%20SALES%20UNDERAGE%20MOVIL.png?alt=media\&token=404c6670-040c-4f05-bf0f-0c4808476b39)
