# Open receipts and Table operations

## **Tables Screen description**

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fz1wj0tZPGTr1luTQUFuO%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%201.png?alt=media\&token=9b73d37a-1152-449e-97cd-a5e9fb6b994b)

At the top of the screen there are some buttons to change the arrangement of displayed tables:

1. <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FkHAstrriRUlj6spKiiMN%2Farea.png?alt=media&#x26;token=19430204-aa56-4958-af18-12a8e6359c71" alt="" data-size="original">&#x20;
2. <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FPiUfKjmPZjZfpekDcBhQ%2Fgrid_view.png?alt=media&#x26;token=475a9e9f-ea07-486b-a061-caa6c52c95b9" alt="" data-size="original">&#x20;
3. <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F5uLTLcNdajbEY3n1kZl8%2Fsorted_view.png?alt=media&#x26;token=ecfcbaf9-71f5-4e9a-8bad-cca572d37be3" alt="" data-size="original">&#x20;
4. <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FB9QQcXpmIx8JQd503WbD%2Fdisplay_amount.png?alt=media&#x26;token=0d886c90-3c11-4c49-a106-1fe9b1a2a7fc" alt="" data-size="original">&#x20;

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FFubR488kpaqSBuuAVeAa%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%202.png?alt=media\&token=7992e07f-73aa-4281-93a2-7fb0e8f34df3)

The first button is to change the current **Consumer** **area**. There is a fixed area **NO AREA** that is used for direct parked sales. If you have configured the option to mark tables at the start of each sale on the terminal, then the No Area fixed area is not displayed. By tapping this button you can switch to another area.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FI5TGSoVWdPmK7H1QPgz4%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%203.png?alt=media\&token=addfe8a3-484d-4032-b008-e3eb7cd888ed)

The second button allows to define the display format for the tables in the area. By default the tables are displayed in <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FPiUfKjmPZjZfpekDcBhQ%2Fgrid_view.png?alt=media&#x26;token=475a9e9f-ea07-486b-a061-caa6c52c95b9" alt="" data-size="original"> **Grid view,** showing all the tables in a simple format.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FPxDDwtvAlkH35iuvs5wi%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%204.png?alt=media\&token=286f8aea-4e69-4a0b-996d-973fee934b4e)

By using the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FMOrdm72La2lB9jIHZnAp%2Flist_view.png?alt=media&#x26;token=1672d9dd-5f7e-438d-901c-f246ebbc7b8a" alt="" data-size="original"> **List view** option, a list with current open tables and parked receipts will be displayed.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fvo3b6EgnpcyoGVzeCejB%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%205.png?alt=media\&token=f4bf2021-63bc-4abd-9ac8-45dc99deeb7d)

The third button allows to define the way that tables on the area will be displayed. By default the tables are displayed in <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F5uLTLcNdajbEY3n1kZl8%2Fsorted_view.png?alt=media&#x26;token=ecfcbaf9-71f5-4e9a-8bad-cca572d37be3" alt="" data-size="original"> **Sorted** **view.**

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F0EqjWSmiFMxYWJKGCZpI%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%206.png?alt=media\&token=9dd4c43c-90b2-4175-a9ca-e49c99660aa3)

The <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fwz5HrcbXB1eLYWvLMTo0%2Fdesign_view.png?alt=media&#x26;token=4c8e7f1a-df3b-4fef-9d38-0e5ef7be3572" alt="" data-size="original"> **Design view** can be used to display the table plan as it was designed.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FwUbzUoTsP1IRdw06lVmg%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%207.png?alt=media\&token=609c7445-7f09-45da-8341-e653aed1c355)

You can draw your **own table** **plan** with the real shape of your restaurant. See [**Consumer Area settings**](../data-settings/consumer-areas-and-tables) for more information. This option is only available for **PRO** and **SERVER licenses.**

The fourth button allows you to define the table information that you want to show. Payment amount, Diners, Service Time, User.

If you select the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FB9QQcXpmIx8JQd503WbD%2Fdisplay_amount.png?alt=media\&token=0d886c90-3c11-4c49-a106-1fe9b1a2a7fc) **Display** **amount** option, the order amount will be displayed on the table.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fo7wXXmbTj9a60LXYyX5y%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%208.png?alt=media\&token=8e8c450e-1b47-40dd-90ce-33f0ad0809dd)

If you select the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FEadl9tfFSQ5j0F53t0cz%2Fdisplay_diners.png?alt=media\&token=4b66e1c9-e98e-41ad-9273-7525a4f275e5) **Display** **Diners** option, the amount of diners on the table will be displayed.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FWD9l1Hhpqi6wMUZqR8BV%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%209.png?alt=media\&token=cd987e8b-90e2-49aa-a4da-1c00be50a182)

If you select the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F7WaHn69D2IptDD3SS42e%2Fdisplay_service_time.png?alt=media\&token=99c9899d-ede5-481e-a0d1-97fe21ff9362) **Display** **Service Time** option, the elapsed time since the receipt on the table was opened is displayed.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FPtFB7hFyRfB0gWVM0PEC%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2010.png?alt=media\&token=0223402e-dfc5-42ca-9d56-648abe2036be)

If you select the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FLc71LzlckOOK8ALKUzo2%2Fdisplay_user.png?alt=media\&token=d75de749-f020-42b4-b441-7978ddb688ca) **Display** **User** option, the user who opened the receipt on the table will be displayed.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fjul5boPQ2AvOn9SYmoV2%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2011.png?alt=media\&token=836ce585-8f9e-47c1-bea9-11e1d6bda51a)

## Tables Operations

By viewing the color of the table, its state can be known:

* **Gray** color means the table is empty.
* **Orange** color means the table contains items and it’s parked.
* **Red** color means this table is currently **open in** **another** **terminal** and it can’t be accessed at the moment.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FTEl4BARQYVx0tY6eC5T0%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2012.png?alt=media\&token=d9a70644-1d64-4632-89a8-bd09e32a3896)

If you tap a **Gray table** it will be opened directly.

In **Orange tables**, the **indicator**’s color (the colored point inside the table) shows how long the table has been **busy**.

* **Red** color indicates that the table has been busy for less than 70 minutes.
* **Orange** color indicates that the table has been busy between 70 and 90 minutes.
* **Green** color indicates that the table has been busy for more than 90 minutes.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FLaRtdZJ31PYCqMNEHvkE%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2013.png?alt=media\&token=10ffcda7-0474-4974-aa72-a675599926aa)

If you tap an **Orange table,** different options will also be displayed:

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FK9YKOTPghx6JgGS4deF8%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2014.png?alt=media\&token=5f1d3ca5-7e61-4516-9a12-cf878af84902)

* <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FVp19gCD8vDNJiPOphuek%2Frestore.png?alt=media&#x26;token=aa1c2666-47d9-4cc2-982b-82960d57a19c" alt="" data-size="original"> _**Restore**_ will open the table.
* <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FlWLYP67zHiJYS03YSFqM%2Fpreview.png?alt=media&#x26;token=28c5478f-8fcc-485a-bc76-10bfca6af9ef" alt="" data-size="original"> _**Preview**_ will display the current table’s items in an emergent screen.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FYOejQwI6VBudEP7cevUD%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2015.png?alt=media\&token=e5b7a18c-ebce-44b8-be95-93d30d87b9f2)

* <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fnfp062YQA8KDZw0JvUOX%2Fdelete.png?alt=media&#x26;token=0a232505-38b5-4d33-bcf9-9661dab445c8" alt="" data-size="original"> _**Delete**_ will cancel all the content on the table. The canceled orders will be printed in the preparation printer.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fov7F19N9yapyKYv23pnt%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2016.png?alt=media\&token=607458f0-22cc-47b0-b551-6580ae5a74db)

* <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fow1lSiSWFYzJLRH1AfK4%2Fprint_preview.png?alt=media&#x26;token=32d4bafe-6acd-4787-b3a1-47736481c6e2" alt="" data-size="original"> _**Print preview**_ will issue a proforma receipt for the current table.

A printer icon is displayed in the table to indicate to the waiter that customers will pay soon and leave the place, so the table will be available again.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F0EIjGhjtgqUZm4HfaFUb%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2017.png?alt=media\&token=2fc9a54b-0cda-4093-964a-651ac6250173)

* <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F0TqbGHY0JpyWBpyGsXAk%2Fmover.png?alt=media&#x26;token=d9a068a3-cc7a-4ede-8a9c-6c5a2a903439" alt="" data-size="original"> _**Move**_ will allow you to transfer the content of this table to another table. You can change the **Consumer** **area** if necessary.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FBGSGr8zUB7Otqrj9yxrh%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2018.png?alt=media\&token=d4a6d7b4-1a55-4d98-9e9d-f62d1b0be2e4)

**Red tables** are in use on another terminal. If necessary, the table can be **Unlocked** to be able to open it in this terminal.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FoVl0LiygoQv6Hgv5tHF1%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2019.png?alt=media\&token=0dac4437-131e-437e-b040-2a2150bc96ea)

You will get a **warning** message. If this table is open on another terminal, entered items may be lost.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FFYAUrFQQsKFbh8cgtnMG%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2020.png?alt=media&#x26;token=e4110e10-579d-4483-9d9d-8807b50d917d" alt=""><figcaption></figcaption></figure>

## Open receipts and Tables Operations

During sales, orders can be saved to keep adding items or end the transaction later. This is a common function in restaurants that used to **save table orders**.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FUqKX4r0SEK9ap267cdmF%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2021.png?alt=media\&token=30b70c37-7dbb-49b8-8535-62429cbbd96b)

If you want to work with tables you **must open a table before starting the sale**. A table can be accessed by entering its number on the numeric keypad followed by the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FW463lEI7kKtxkBjOvzAk%2Ftable_number.png?alt=media&#x26;token=082f2734-853d-4827-a44c-bf6d9ffb0302" alt="" data-size="original"> **TABLE NUMBER** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FSOVPBZZYZWrjETnTOn8S%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2022.png?alt=media\&token=5bf588c3-e98d-4351-bd28-897794b14c62)

If the **table number exists** in more than one **Consumer** **area**, it will be necessary to choose the area.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FUgV8yLjLFjUYsg1hq0rQ%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2023.png?alt=media\&token=8ccaba3d-e9e1-40c3-bf53-72079291b59c)

If the table wasn’t open, a confirmation will be requested to open it.

Another way to save orders is to **park** **a direct sale** without using tables. In order to do it you must enter the items and then use the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FDGi9Nq0N0YoI87zRQ6ZW%2Fpark_receipt.png?alt=media&#x26;token=30a2e636-ee07-4f53-9b33-404eb6e869b7" alt="" data-size="original"> **PARK RECEIPT** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FS3DUtRLXcEYJgDQ7gzkR%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2024.png?alt=media\&token=4b0b559e-33e4-4256-bcef-ab175629ccae)

When you park a direct sale, a **name or description will be requested**. If this field is left empty, a receipt number will be assigned, or you can enter a name to save.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FjVNdEvNt3GlwCdgYivwR%2FFactoryPOS%20PDA%20Open%20receipts%20and%20Table%20operations%2025.png?alt=media\&token=e2129789-1c08-4d43-ac33-4bed89c4264f)

In the list of pending orders you will see the **name or receipt number below** the table icon.
