> For the complete documentation index, see [llms.txt](https://factorypos.gitbook.io/pos-tablet-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://factorypos.gitbook.io/pos-tablet-en/mainmenu/sales/openreceiptsandtablesoperations.md).

# Open receipts and Tables operations

## **Tables Screen description**

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw2s3Q-S8uRIWSNWmt%2FFACTORYPOS%20TABLE%20SALES%201.jpg?alt=media\&token=8f076be6-af43-452d-b36d-d7486158e851)

At the top of the screen there are some buttons to change the arrangement of displayed tables:

1. <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw2wBXUv_55dKkS6kR%2F1.png?alt=media&amp;token=37ea2bc8-fa22-4315-a917-692f337d702a" alt="" data-size="original">&#x20;
2. <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjutEAIpbvTYGVMDc%2F2.png?alt=media&amp;token=c83c46b0-902e-460b-9650-5c54439fb92c" alt="" data-size="original">&#x20;
3. <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjx_DZMCwGIMSbl33%2F3.png?alt=media&amp;token=8c0f5c28-1e9e-46c5-b2e8-2b7c9ba60595" alt="" data-size="original">&#x20;
4. <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZk-FzNQLq0ijZlZqy%2F4.png?alt=media&amp;token=8538761e-26e9-4884-ab92-a923955e5243" alt="" data-size="original">&#x20;

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw30GDV760QNO8CDDr%2FFACTORYPOS%20TABLE%20SALES%202.jpg?alt=media\&token=717ff93c-871e-456b-8cf0-514c2e9de558)

The first button is to change the current **Consumer** **area**. There is a fixed area **NO AREA** that is used for direct parked sales. By tapping this button you can switch to another area.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw33YN9V4JF1qfiWI7%2FFACTORYPOS%20TABLE%20SALES%203.jpg?alt=media\&token=6f0d83f6-95cd-490f-ac9d-c9c91064f0c5)

The second button allows to define the display format for the tables on the area. By default the tables are displayed in <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjmQStcCoL0iexP7V%2Fgrid_view.png?alt=media&amp;token=d3c3cb8f-421c-4cbb-8af7-28d2abb04ee0" alt="" data-size="original"> **Grid view,** showing all the tables in a simple format.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw36n5Ca9IwDThJrag%2FFACTORYPOS%20TABLE%20SALES%204.jpg?alt=media\&token=58c82632-0821-4e4e-90df-93597bd73e40)

By using the <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjhbHJ6Ba4EuBWJh-%2Flist_view.png?alt=media&amp;token=d3dc24ea-ac86-436b-aac3-3b0b0e8da7d6" alt="" data-size="original"> **List view** option, a list with current open tables and parked receipts will be displayed.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3AmjFNEuJDSkXsNs%2FFACTORYPOS%20TABLE%20SALES%205.jpg?alt=media\&token=a5e918c4-f151-4a59-a2fc-b10b669ac65a)

The third button allows to define the way that tables on the area will be displayed. By default the tables are displayed in <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjch4Hllg98LlrB3g%2Fsorted_view.png?alt=media&amp;token=708bdf78-091d-4a43-915f-0333962c5f98" alt="" data-size="original"> **Sorted** **view.**

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3ECV5cSam7jfX6q5%2FFACTORYPOS%20TABLE%20SALES%206.jpg?alt=media\&token=99f1692b-7dd4-427a-afe1-0ec786196aec)

The <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MXe0I-klFRySAgA9Qis%2F-MXe1vmXhb-5XDFAP8In%2Fdesign_view.jpg?alt=media&amp;token=8684b220-bd8f-47eb-b191-dca2a27349c3" alt="" data-size="original"> **Design view** can be used to display the table map as it was designed.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3HYblpZwJKCakL0H%2FFACTORYPOS%20TABLE%20SALES%207.jpg?alt=media\&token=30ee632d-21e7-4736-9af2-2c0e7a1ab025)

You can draw your **own table** **map** with the real shape of your restaurant. See [Consumer Area settings](https://factorypos.gitbook.io/factorypos-tablet-en/mainmenu/setup/consumerareasandtables) for more information. This option is only available for **PRO** and **SERVER licenses.**

The fourth button allows to define the table information that you want to show. Payment amount, Diners, Service Time, User.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3Kt6eNwP4GjdIuyF%2FFACTORYPOS%20TABLE%20SALES%208.jpg?alt=media\&token=ed2dd31c-f0f9-4d1b-972f-51e917ba75d6)

If you select the **Display** **amount** option, the order amount will be displayed on the table.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3OFP1soWbnw8z4Vv%2FFACTORYPOS%20TABLE%20SALES%209.jpg?alt=media\&token=89b5b67c-9ede-4a50-ae69-8405422185cf)

If you select the **Display** **Diners** option, the amount of diners on the table will be displayed.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3SKnFRIg642aW_O6%2FFACTORYPOS%20TABLE%20SALES%2010.jpg?alt=media\&token=9b141977-dada-4dca-930b-bb95e3658ac8)

If you select the **Display** **Service Time** option, the elapsed time since the receipt on the table was opened is displayed.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3ZdXTkgVI2Au-S-j%2FFACTORYPOS%20TABLE%20SALES%2011.jpg?alt=media\&token=ce3f14c4-2fd8-4863-948a-36d9539dffdf)

If you select the **Display** **User** option, the user who opened the receipt on the table will be displayed.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3crK1dmkm57cyJuK%2FFACTORYPOS%20TABLE%20SALES%2012.jpg?alt=media\&token=098c9767-9946-4ce2-a795-849a409e9d81)

## Tables Operations

By viewing the color of the table, its state can be known:

* **Green** color means the table is empty.
* **Orange** color means the table contains items and it’s parked.
* **Red** color means this table is currently **open in** **other** **terminal** and it can’t be accessed at the moment.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3i6W9tRaM1V0lIvG%2FFACTORYPOS%20TABLE%20SALES%2013.jpg?alt=media\&token=fa4a9e28-c223-4187-8495-6daaa2090992)

If you tap a **Green table** it will be opened directly.

In **Orange tables**, the **indicator**’s color (the colored point inside the table) shows how long the table has been **busy**.

* **Red** color indicates that the table has been busy less than 70 minutes.
* **Orange** color indicates that the table has been busy between 70 and 90 minutes.
* **Green** color indicates that the table has been busy more than 90 minutes.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3mC3DYFcDp3GTFeO%2FFACTORYPOS%20TABLE%20SALES%2014.jpg?alt=media\&token=ad085be8-a86d-4bfe-8eb2-1618b36a6fc5)

If you tap an **Orange table** a menu will pop-up:

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3q38mnDerW23hqFu%2FFACTORYPOS%20TABLE%20SALES%2015.jpg?alt=media\&token=97f6c24a-cf1e-42ab-acf2-9920dbcc7cc9)

* <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjEaRYfk1ZPGANytp%2Frestore.png?alt=media&amp;token=e5be3ae8-d16c-4a73-8cbc-b36b22269760" alt="" data-size="original"> ***Restore*** will open the table.
* <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZjBC2dCNIANkO47Uz%2Fpreview2.png?alt=media&amp;token=1c83e5cc-1021-4e39-8e41-d5a3aa423ff0" alt="" data-size="original"> ***Preview*** will display the current table’s items in an emergent screen.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw3vF-n67g6l6RTayo%2FFACTORYPOS%20TABLE%20SALES%2016.jpg?alt=media\&token=a0755d65-ac13-49d7-9ffb-00720ea4a81d)

* <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZj60QK54NmynPWAVB%2Fdelete.png?alt=media&amp;token=44c3607a-0b53-4945-837f-6110ca80da6f" alt="" data-size="original"> ***Delete*** will cancel all the content on the table. The canceled orders will be printed in the preparation printer.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw4G552ssWqTpCluSh%2FFACTORYPOS%20TABLE%20SALES%2017.jpg?alt=media\&token=77942b5a-96b6-4655-adb1-7da90ba1fd8d)

* <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZj1clEaBByl3lNh2h%2Fprint_preview.png?alt=media&amp;token=096092ad-8211-4fec-894f-e47afcc1db4f" alt="" data-size="original"> ***Print preview*** will issue a proforma receipt for the current table.

A printer icon is displayed in the table to indicate the waiter that customers will pay soon and leave the place, so the table will be available again.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw4O8SjvTx0wFqqbMF%2FFACTORYPOS%20TABLE%20SALES%2018.jpg?alt=media\&token=dac923ad-2a89-4013-b001-64ca3da7a999)

* <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZiVCXnuzaub1sQZ4i%2F-MVZixOdB95kXEf1wtyJ%2Fmove.png?alt=media&amp;token=c4e8cbdd-2f6e-4300-b244-7ffbc63517e9" alt="" data-size="original"> ***Move*** will allow you to transfer the content of this table to another table.

You can change the **Consumer** **area** if necessary.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw4ZAgYvxJhrxnnEVM%2FFACTORYPOS%20TABLE%20SALES%2019.jpg?alt=media\&token=04d51f3a-a89e-4217-b461-5f7034b2df1d)

**Red tables** are in use on another terminal. If necessary, the table can be **Unlocked** to be able to open it in this terminal.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWvvQ47wA1sWnYCzo9G%2F-MWw4gK5G5YPDbbsGYHJ%2FFACTORYPOS%20TABLE%20SALES%2020.jpg?alt=media\&token=32e06240-974d-4683-9e99-5f3986408820)

You will get a **warning** message. If this table is open on another terminal, entered items may be lost.

## Open receipts and Tables Operations

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw5f4jsc_auCWwWEUt%2FFACTORYPOS%20TABLE%20SALES%2021.jpg?alt=media\&token=d36c0c71-a7a3-42fd-ba53-78c9a43c0c55)

During sales, orders can be saved to keep adding items or end the transaction later. This is a common function in restaurants that used to **save table orders**.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw5kH9MFbl3TPMByZa%2FFACTORYPOS%20TABLE%20SALES%2022.jpg?alt=media\&token=646ae173-31d9-4f31-b26b-82f097743466)

If you want to work with tables you **must open a table before start the sale**. A table can be accessed by entering its number on the numeric keypad followed by the <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZct8XZCvrPXOY2fdx%2F-MVZe8KyX1KmK3eHFzF7%2Ftable_number.png?alt=media&amp;token=f35733ad-fd7e-4208-a84d-b955b127f78f" alt="" data-size="original"> **TABLE NUMBER** button.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw5osiQEaHicBQo1fa%2FFACTORYPOS%20TABLE%20SALES%2023.jpg?alt=media\&token=ac06c2c1-e619-42ad-b158-41c3f12b25bd)

If the **table number exists** in more than one **Consumer** **area**, it will be necessary to choose the area.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw5sTMsxCdiwGO-IYP%2FFACTORYPOS%20TABLE%20SALES%2024.jpg?alt=media\&token=f49952dc-b505-42a1-8f46-e81082787529)

If the table wasn’t open, it will be requested a confirmation to open it.

Another way to save orders is to **park** **a direct sale** without using tables. In order to do it you must enter the items an then use the <img src="https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MVZct8XZCvrPXOY2fdx%2F-MVZec2ugPR30EbiRcfI%2Fpark_receipt.png?alt=media&amp;token=9f3b83fd-5787-4fbb-ae2f-882c47322fb5" alt="" data-size="original"> **PARK RECEIPT** button.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw5wD0qjyFVlSFWOzX%2FFACTORYPOS%20TABLE%20SALES%2025.jpg?alt=media\&token=d5c79e33-9eff-4e62-8ca8-2c2cd34809a9)

When you park a direct sale, a **name or description will be requested**. If this field is leaved empty, a receipt number will be assigned.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw60fQKAxX76cRaZIJ%2FFACTORYPOS%20TABLE%20SALES%2026.jpg?alt=media\&token=9f572e51-72a5-4b16-9fd1-cf10b12e0d00)

Or you can enter a name to save.

![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MWw5OJMN0k0JXUvVtmJ%2F-MWw64u9TuM7hq1V88ei%2FFACTORYPOS%20TABLE%20SALES%2027.jpg?alt=media\&token=a1675a9c-758c-4380-9f71-c90485ecca73)

On the list of pending orders you will see the **name or receipt number below** the table icon.�
