> For the complete documentation index, see [llms.txt](https://factorypos.gitbook.io/pos-tablet-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://factorypos.gitbook.io/pos-tablet-en/mainmenu/factoryposcloud.md). # FactoryPOS/Cloud When accessing this option for the first time, an information and welcome to FactoryPOS/Cloud wizard will be displayed on the screen. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MXeFNK3zzSKzQaTcnbV%2F-MXeM_8nSIMGzr5z6_6p%2FFACTORYPOS%20SIOCLOUD%201.jpg?alt=media\&token=21bf0ebc-178b-4c63-8641-f51c40f33be8) ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MXeFNK3zzSKzQaTcnbV%2F-MXeNGsCOMJafeQUnZFO%2FFACTORYPOS%20SIOCLOUD%202.jpg?alt=media\&token=984a509b-dece-41a9-a3ca-2401891f8996) ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MXeFNK3zzSKzQaTcnbV%2F-MXeNusxrG0MaHJ7sJaj%2FFACTORYPOS%20SIOCLOUD%203.jpg?alt=media\&token=144bdbb0-69e2-4601-87c5-5390c982abbe) ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MXeFNK3zzSKzQaTcnbV%2F-MXeNy2oA5Q0HpKZeb4s%2FFACTORYPOS%20SIOCLOUD%204.jpg?alt=media\&token=10953639-b4bf-40fb-8978-73083e9ce78a) A screen with different options will be displayed, which will be activated once authenticated in FactoryPOS/Cloud. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3w7LTDaSZvoWgVC6X%2FFACTORYPOS%20SIOCLOUD%205.jpg?alt=media\&token=7fbd2bcb-6252-4c78-accd-c6d109296771) * **Log in into FactoryCLOUD** To identify yourself in FactoryPOS/Cloud, enter your email address and password. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wBt89V2Xe1z33_kc%2FFACTORYPOS%20SIOCLOUD%206.jpg?alt=media\&token=bae2835d-c216-4e10-8680-3627e31d206b) If you have lost your password, you can use the **Recover Password** option to recover it. Enter an e-mail and the system will send you the instructions. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wFWQ5ardi7fhb_CS%2FFACTORYPOS%20SIOCLOUD%207.jpg?alt=media\&token=2901fd02-11ce-46a3-8f0e-c78931ebb20c) If you do not have a FactoryPOS/Cloud user, you can create an account using the **Sign up** option. Fill in the requested data and press the **Create user** button. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wItePvDQGEaSJFWb%2FFACTORYPOS%20SIOCLOUD%208.jpg?alt=media\&token=deb13dc2-b2b0-49c5-9db2-3882d502e62d) Once authenticated in the system, the **Select upload store** option will be activated. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wNZTKqqjBSxaaJFV%2FFACTORYPOS%20SIOCLOUD%209.jpg?alt=media\&token=79ae15d5-f219-4bbd-8275-a46434f2ceb0) * ***Select upload store:*** When accessing this option a list of the companies associated with the authenticated user is displayed. You must select a company to continue to the next step. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wRdLSEDgQFgKPges%2FFACTORYPOS%20SIOCLOUD%2010.jpg?alt=media\&token=95cea0f1-ffd9-48c1-b63e-4adad809ab29) With the **Create new company** option, you will be able to create a new company if you wish. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wVRnDBO0rYsRbeEl%2FFACTORYPOS%20SIOCLOUD%2011.jpg?alt=media\&token=acacedd8-341a-49bc-a1d9-37465acd4c5c) Once the company has been selected, a list of the stores of that company will be displayed. You must select a store to which all the information from the X Report and Z Report will be uploaded. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wZaoL3C90LkcB48g%2FFACTORYPOS%20SIOCLOUD%2012.jpg?alt=media\&token=5ecb6e5c-69bb-445b-9da8-da2784dc8865) With the **Create new store** option, you can create a new store if desired. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wcnacxlIhIV3jvHu%2FFACTORYPOS%20SIOCLOUD%2013.jpg?alt=media\&token=feaa58a7-87af-4e90-bddd-198f39ffb354) * ***Settings*** Activate the **Send X Report** option if you want to send the day's sales to FactoryPOS/Cloud to allow you to be able to check the figures almost in real time. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wh2R1ypV73RQFj2W%2FFACTORYPOS%20SIOCLOUD%2014.jpg?alt=media\&token=5a6bf67a-096e-4a34-86e5-1923fd87cf1e) * ***Sync status*** A list (which functions as a queue) is displayed with pending shipments that will be uploaded to FactoryPOS/Cloud. **Z Reports** are sent automatically every time a daily close is performed, and **X Reports** every 30 minutes if the user activates the Send X Report option in the Settings screen. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wkdqBvwNaH6HkIfN%2FFACTORYPOS%20SIOCLOUD%2015.jpg?alt=media\&token=327ef718-41c0-43dc-b2ed-51e857b11d70) * ***Information*** Press the **Accept** button if you want to resend all the information to FactoryPOS/Cloud, the information will not be duplicated. ![](https://2497775588-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MV2Aqo0rwnTjQHSsUBN%2F-MX3v6PvJC0GljMDZPJ7%2F-MX3wnz73xjoUNx4X1wy%2FFACTORYPOS%20SIOCLOUD%2016.jpg?alt=media\&token=62935341-25b1-4917-8a64-d55f7ee257e5)