# FactoryPOS/Cloud

When accessing this option for the first time, an information and welcome to FactoryPOS/Cloud wizard will be displayed on the screen.

![](/files/-MXeM_8nSIMGzr5z6_6p)

![](/files/-MXeNGsCOMJafeQUnZFO)

![](/files/-MXeNusxrG0MaHJ7sJaj)

![](/files/-MXeNy2oA5Q0HpKZeb4s)

A screen with different options will be displayed, which will be activated once authenticated in FactoryPOS/Cloud.

![](/files/-MX3w7LTDaSZvoWgVC6X)

* **Log in into FactoryCLOUD**

  To identify yourself in FactoryPOS/Cloud, enter your email address and password.

![](/files/-MX3wBt89V2Xe1z33_kc)

If you have lost your password, you can use the **Recover Password** option to recover it. Enter an e-mail and the system will send you the instructions.

![](/files/-MX3wFWQ5ardi7fhb_CS)

If you do not have a FactoryPOS/Cloud user, you can create an account using the **Sign up** option. Fill in the requested data and press the **Create user** button.

![](/files/-MX3wItePvDQGEaSJFWb)

Once authenticated in the system, the **Select upload store** option will be activated.

![](/files/-MX3wNZTKqqjBSxaaJFV)

* ***Select upload store:***

  When accessing this option a list of the companies associated with the authenticated user is displayed. You must select a company to continue to the next step.

![](/files/-MX3wRdLSEDgQFgKPges)

With the **Create new company** option, you will be able to create a new company if you wish.

![](/files/-MX3wVRnDBO0rYsRbeEl)

Once the company has been selected, a list of the stores of that company will be displayed. You must select a store to which all the information from the X Report and Z Report will be uploaded.

![](/files/-MX3wZaoL3C90LkcB48g)

With the **Create new store** option, you can create a new store if desired.

![](/files/-MX3wcnacxlIhIV3jvHu)

* ***Settings***

  Activate the **Send X Report** option if you want to send the day's sales to FactoryPOS/Cloud to allow you to be able to check the figures almost in real time.

![](/files/-MX3wh2R1ypV73RQFj2W)

* ***Sync status***

  A list (which functions as a queue) is displayed with pending shipments that will be uploaded to FactoryPOS/Cloud.

**Z Reports** are sent automatically every time a daily close is performed, and **X Reports** every 30 minutes if the user activates the Send X Report option in the Settings screen.

![](/files/-MX3wkdqBvwNaH6HkIfN)

* ***Information***

  Press the **Accept** button if you want to resend all the information to FactoryPOS/Cloud, the information will not be duplicated.

![](/files/-MX3wnz73xjoUNx4X1wy)


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