> For the complete documentation index, see [llms.txt](https://factorypos.gitbook.io/pos-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://factorypos.gitbook.io/pos-en/mainmenu/sales/paymentscreen.md).

# Payment Screen

## Sales - Payment Screen

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZBIneQnbPUh-fSYw%2FFACTORYPOS%20PAYMENT%201%20MOVIL.png?alt=media\&token=d5ef78ae-0cbc-4d4b-95e5-03d6794eaa9f)

To end a sale you must select the payment method used. You have 2 options to end a sale:

* With the <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZG8xjQzxUzztmkKX%2Fkb_fastcash.png?alt=media&amp;token=2f10ed4a-8ac8-46c4-93e9-fcb3383f3462" alt="" data-size="original"> ***QUICK PAYMENT*** button the sale will be closed directly as ***Cash*** or ***Credit Card***.
* With the  <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZJaLUk15viFZKmx3%2Fkb_cobrar.png?alt=media&amp;token=289d4206-4a86-4fde-a3f4-e24946d53a3e" alt="" data-size="original"> ***PAYMENT*** button you will access to another screen to choose among different options to end the sale.

##

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZSPXFwfEf64E-oRu%2FFACTORYPOS%20PAYMENT%202%20MOVIL.png?alt=media\&token=68c78270-f250-4b51-916f-006e477f27d4)

In this screen the sale can be ended in different ways.&#x20;

The **fastest** way is by choosing directly a payment function, such as **Cash** or **Credit Card**. The **due amount** will be assigned to the payment. Then you can end the transaction with the **Finish** function. To access this function, tap <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MTYTwZSLYVMwlte0nxz%2F-MTY_i6DzHCh5m-fAtBw%2Fimage.png?alt=media&amp;token=c9401631-a82e-4ea0-b8f4-89dc08d82ad2" alt="" data-size="line"> and, from the secondary menu, tap **Finish**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZYj5PDCm5XaTmgrk%2FFACTORYPOS%20PAYMENT%20CASH%201%20MOVIL.png?alt=media\&token=9921fc8e-c872-4748-8d93-dcdedd1be03b)

Another way is by entering on the numeric keypad the amount and selecting **Payment**. The change will be calculated. Then you can end the transaction with the **Finish** function. To access this function, tap <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MTYTwZSLYVMwlte0nxz%2F-MTY_i6DzHCh5m-fAtBw%2Fimage.png?alt=media&amp;token=c9401631-a82e-4ea0-b8f4-89dc08d82ad2" alt="" data-size="line"> and, from the secondary menu, tap **Finish**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZkL0gNxd-857CH9m%2FFACTORYPOS%20PAYMENT%20CASH%202%20MOVIL.png?alt=media\&token=ce3998c1-8ced-443a-9671-33b2a6de3088)

There is also the option to use **more than one payment method** in the same sale. To do it you must enter the amount through the numeric keypad and then select the **first payment method**. As long as the due amount isn’t zero you can select **another payment method** to end the operation.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZqLlruAtNtWbucRK%2FFACTORYPOS%20PAYMENT%20CASH%203%20MOVIL.png?alt=media\&token=af65864e-0811-4049-847a-f2e2d83811a5)

##

It is possible to end the sale by using **different currencies**. Tap the currency icon to display the available currencies.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZud1tElxTAfFpNUI%2FFACTORYPOS%20PAYMENT%20CURRENCY%201.png?alt=media\&token=b7de67c6-ff8b-4bf2-91c3-388500d96920)

The **due amount** will be converted to the **new currency**. When you pay with different currencies it is only allowed the **Cash payment**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4tZz2KshwUHctSGl-h%2FFACTORYPOS%20PAYMENT%20CURRENCY%202%20MOVIL.png?alt=media\&token=53f99d5e-561e-4c49-a5ce-23fd07260ecc)

Once the **received amount** is entered, the **change** is always calculated in the **local currency**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_2Sb6r3r_Fn4-X3H%2FFACTORYPOS%20PAYMENT%20CURRENCY%203%20MOVIL.png?alt=media\&token=6efb58ac-6efd-42d1-9f16-8d36be287e66)

##

A **tip** can be added to the sale before finishing the transaction. It can be activated in the settings that an **automatic percentage** is applied as a **tip**. The other way is by entering an amount using the numeric keypad and then select the **Tip** payment function. This amount will be added to the **Payment amount**, then you can finish the sale with another payment method.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_6RPdexR3fT3Ocut%2FFACTORYPOS%20PAYMENT%20TIP%201%20MOVIL.png?alt=media\&token=273a62a7-4d62-473c-b02e-d846e98c69d6)

It also can be assigned the **Change as a Tip**. The payment amount is entered in a payment method and then the **Tip** function is used. You will be asked to confirm if you want to use the change as a tip and finish the sale.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MTdEVtbMkKZCrJzttdK%2F-MTdF5BDIZw1aoYuFxgB%2FFACTORYPOS%20PAYMENT%20TIP%202%20MOVIL.png?alt=media\&token=31821158-af21-40d3-baed-9a9bf13dc20d)

##

You can also use **Store Credit coupons** as a payment. You have to enter the **coupon number** and then tap the Store Credit function. The **coupon value** will be taken and it will be assigned to the sale. If the coupon amount is lower than the **Amount Due** then you must finish the sale with another payment method.

You can issue **new Store Credit coupons** when the total of the sale is **negative** or you don’t want to return the **Change amount** in cash. Use the Store Credit function to finish the transaction and **issue a new Store Credit Coupon**.

##

There are some function buttons available at the bottom of the screen:

* ***SPLIT AMOUNT***

You can **divide the total amount of the sale** by the number of diners who wish to pay the bill. You can enter the number of divisions on the numeric keypad and the **Split Amount** button.&#x20;

A wizard is displayed to select the way you want to perform the division: automatic or manual. In both cases you will see a line showing the **average amount to be paid for each person** and it is also **printed at the bottom** of the invoice.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaWLVhyplNSjtUb4QrK%2F-MaWLuTSThYBZWT_jHSM%2FFACTORYPOS%20PAYMENT%20SPLIT%20AMOUNT%201.png?alt=media\&token=89c45e9f-fe79-4698-8184-03db3143c60c)

***Automatic:*** The amount is divided equally among the number of guests. You can select the payment method to be used for each guest.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaWLVhyplNSjtUb4QrK%2F-MaWM-7q-4xN8kz78C8M%2FFACTORYPOS%20PAYMENT%20SPLIT%20AMOUNT%202.png?alt=media\&token=7240aad9-1c27-49c4-ac48-a286eaa80fd1)

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaWLVhyplNSjtUb4QrK%2F-MaWM2jnadqSWSkhs0Yb%2FFACTORYPOS%20PAYMENT%20SPLIT%20AMOUNT%203.png?alt=media\&token=ad20b3e7-a986-46d3-a352-ee5fc450efe5)

***Manual:*** You can manually enter the amount to be paid for each guest and the method of payment.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaWLVhyplNSjtUb4QrK%2F-MaWM6oDcrtESFa3I3fo%2FFACTORYPOS%20PAYMENT%20SPLIT%20AMOUNT%204.png?alt=media\&token=bfde4b8c-a373-4e8a-ad7f-f8a59a6a0fdf)

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MaWLVhyplNSjtUb4QrK%2F-MaWMCq-HV_HdwFFM6hZ%2FFACTORYPOS%20PAYMENT%20SPLIT%20AMOUNT%205.png?alt=media\&token=78c103f8-6790-46ab-82d5-42940ed57077)

***SPLIT RECEIPT***

There is an option to **take out some items** from a receipt and **pay for them separately**. At the touch of the **Split receipt** button a new screen will be displayed.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_Ktiq-zYim2EpbFr%2FFACTORYPOS%20PAYMENT%20SPLIT%20RECEIPT%201%20MOVIL.png?alt=media\&token=26bed9d8-5bd1-4288-8356-3709bb81d63e)

Then you can **select the items** that you want to separate. The **New receipt** will be created in the right side, the second tab, swipe to the left to view it.&#x20;

Use the **Finish** function to apply the separation. To access this function, tap <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MTYTwZSLYVMwlte0nxz%2F-MTY_i6DzHCh5m-fAtBw%2Fimage.png?alt=media&amp;token=c9401631-a82e-4ea0-b8f4-89dc08d82ad2" alt="" data-size="line"> and, from the secondary menu, tap **Finish**.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_VE5JPOZ63unBbCJ%2FFACTORYPOS%20PAYMENT%20SPLIT%20RECEIPT%202%20MOVIL.png?alt=media\&token=294caeb2-9141-47ed-a53a-548642869617)

Then the new receipt is displayed with the separated items. The transaction can be finished normally with the **Finish** function. To access this function, tap <img src="https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-MTYTwZSLYVMwlte0nxz%2F-MTY_i6DzHCh5m-fAtBw%2Fimage.png?alt=media&amp;token=c9401631-a82e-4ea0-b8f4-89dc08d82ad2" alt="" data-size="line"> and, from the secondary menu, tap **Finish**.

* ***CUSTOMER***

A customer can be assigned to a sale directly from the sales screen or from this screen. Tap the **Customer** button to assign a customer.&#x20;

Select one of the customers on the list and tap the **Accept** button. New customers can be created in this screen. See [Customers settings](https://factorypos.gitbook.io/pos-en/mainmenu/setup/customers) for more information.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_hgesUNUH183VxFX%2FFACTORYPOS%20PAYMENT%20CUSTOMER%201%20MOVIL.png?alt=media\&token=5aa01dc7-224f-40a8-bc31-931914f1ca26)

If the customer has special conditions, such as a **fixed discount** or a **different price level**, a confirmation about the price change will be requested. If you want to finish a sale with **Pending payment** you must always select a customer.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_lt9ANCrKFDVtbqP%2FFACTORYPOS%20PAYMENT%20CUSTOMER%202.png?alt=media\&token=d60f592d-9eca-4205-aaee-29a505697fe4)

* ***DISCOUNT***

A discount over the sale total can be applied. This discount can be a **percentage or an amount**. Use the **Discount** button to select the desired discount. New discounts can be created in this screen. See [Discount settings](https://factorypos.gitbook.io/pos-en/mainmenu/setup/discounts) for more information.

![](https://3463728548-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M3tgh9KI6GtQ6RBAEz9%2F-M4tZ2qRJqPCmIpHMqBz%2F-M4t_puz28-LxMv7hTDO%2FFACTORYPOS%20PAYMENT%20DISCOUNT%20MOVIL.png?alt=media\&token=8a1ca24f-b92c-4961-926a-5a87a9a6f1ec)

* ***OPEN CASH DRAWER***

The **cash drawer** can be opened any time at the touch of this button.

* ***ACTIVATE/DEACTIVATE PRINTING***

Receipt printing can be **activated or deactivated** with this button. When the printer is idle, the last receipt can be issued after the sale.

* ***RETURN***

It **goes back to the sale** and discard any changes made on this screen.

* ***PRINT PREVIEW***

You can issue a **Proforma receipt** with this button. The sale remains open.

* ***FINISH***

This function is used to **finish the transaction**. A sale can’t be finished if there is a pending payment amount.
