# FactoryPOS/CLOUD synchronization

This screen shows different options related to the synchronization with FactoryCLOUD, which will be activated once authenticated.

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* ***Login to FactoryCLOUD***

To log in to FactoryCLOUD, enter your email address and password.

<figure><img src="/files/vvaFPbQsmStLAOzhCyvO" alt=""><figcaption></figcaption></figure>

If you have lost your password, you can use the **Recover Password** option to retrieve it. Enter an email and the system will send you instructions.&#x20;

If you do not have a FactoryCLOUD user, you can create an account using the **Register** option. Fill in the requested data and press the **Create user** button.&#x20;

Once authenticated in the system, the **Assign business** option will be activated.&#x20;

* ***Assign the business***

When accessing this option a list of the companies associated to the authenticated user is displayed. You must select a company to continue to the next step.

<figure><img src="/files/jIcZwhl1YcwExBsmPbjq" alt=""><figcaption></figcaption></figure>

With the **Create new company** option, you will be able to create a new company if you wish.

<figure><img src="/files/BEsssxlndSDBoFErOFez" alt=""><figcaption></figcaption></figure>

Once the company has been selected, a list of the stores of that company will be displayed. You must select a store to which all the information from the X-Report and Z-Report will be uploaded.

<figure><img src="/files/wvOORW65Gl4HKdOSoPnV" alt=""><figcaption></figcaption></figure>

With the **Create new store** option, you can create a new store if you wish.&#x20;

<figure><img src="/files/Ivzw9uJhxm9eEc6KRwzZ" alt=""><figcaption></figcaption></figure>

* ***Configuration*****&#x20;**&#x20;

Enable the **Send X Report** option if you want to send the day's sales to FactoryPOS/Cloud to allow you to be able to check the figures in near real time.

<figure><img src="/files/ijHI55C3Lm3ZEvPyPu6p" alt=""><figcaption></figcaption></figure>

* ***Synchronization status***&#x20;

A list (which functions as a queue) is displayed with pending shipments that will be uploaded to FactoryPOS/Cloud.

<figure><img src="/files/Q8IQ1MAe1K416T2AX44W" alt=""><figcaption></figcaption></figure>

Z Reports are automatically sent every time a daily close is performed, and **X Reports** every 30 minutes if the user activates the Send X Report option in the Setup screen.&#x20;

* ***Resend all statistics***&#x20;

Press the Accept button if you want to resend all information to FactoryCLOUD, the information will not be duplicated.

<figure><img src="/files/PknWCrk1fJ6wIr5OH5oP" alt=""><figcaption></figcaption></figure>

* ***Synchronize configuration data***&#x20;

This option allows you to download data from FactoryCLOUD or upload local data to FactoryCLOUD.

<figure><img src="/files/Azp2jYGzXvrAiMQmMgQa" alt=""><figcaption></figcaption></figure>

The **Data Upload** button is only displayed if you have finished the configuration wizard on the terminal and have not yet connected to FactoryCLOUD, or if you have enabled a property specific to the license you are using.&#x20;

Once the configuration has been uploaded to FactoryCLOUD the **Data Upload** button is no longer displayed.&#x20;

If you have not created Departments, Items, Prices, etc., in FactoryCLOUD, you will be shown a warning that there is no data available for **download**.

* ***Disconnect from FactoryCLOUD***

Press the Accept button if you wish to disconnect from FactoryCLOUD, once disconnected you will not be able to continue sending information until you log in again.


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