# Item Sales Operations

## Sales – Items Sales Operations

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FIB9MBkRrqAXLpNpHcmCu%2FFactoryPOS%20PDA%20Item%20sales%20operations%201.png?alt=media\&token=fb39cc81-dac1-4fff-84cf-23da53dd1537)

This is the sales screen. Here the process for item sales is described.

A normal sale consists in moving on through the **different departments** and selecting the items **one at a time**. The selected items will appear in the receipt area. You can access the receipt area by swiping the screen to the left, the screen will be divided into two tabs.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FCdxfR7r1XDCBDqPQUE99%2FFactoryPOS%20PDA%20Item%20sales%20operations%202.png?alt=media\&token=968bd252-4cea-44aa-b1e3-363a11dc5694)

Select a receipt’s line and, from the options shown up, tap <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FNpqiCleaREzNEwBbPHWS%2Fincrease_units.png?alt=media&#x26;token=68de0415-0daa-49aa-84a9-fb596f61f4c2" alt="" data-size="original"> / <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F1QHRNrJvxjCHAZc2vagw%2Fdecrease_units.png?alt=media&#x26;token=2984b6ad-194c-4e57-9170-f4aa61cedfd9" alt="" data-size="original"> to increase/decrease units.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FSF0jXJpGnOJQGds66u1a%2FFactoryPOS%20PDA%20Item%20sales%20operations%203.png?alt=media\&token=9fff203f-cb1b-4f95-88b7-cfb4275ec4b7)

The numeric keypad can be used to **change units**. Enter the amount, tap the corresponding button and then select an item or a receipt’s line.

Also, the numeric keypad can be used to **enter a new price.** Enter the price and then select an item or a receipt’s line.

To **delete a line**, select the item from the receipt and tap the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F1AdzCOcPsnfbFC7GzrSV%2Fdelete_line.png?alt=media&#x26;token=62815180-22b7-4b6d-a48b-14d92342433b" alt="" data-size="original"> **Delete line** button. The system will ask for confirmation to perform the action.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FBN1wWSBL1H4ej4Dnt72G%2FFactoryPOS%20PDA%20Item%20sales%20operations%204.png?alt=media&#x26;token=cdf006d5-cdf3-4d40-9be5-67138e6a0b79" alt=""><figcaption></figcaption></figure>

##

* **COURSE ORDERS**

**Course** **Orders** are used to assign the items in which order they should be prepared in the kitchen: as a starter, as a main course, dessert, etc.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FI9GO9Y9oo3X1SnMhmUnt%2FFactoryPOS%20PDA%20Item%20sales%20operations%205.png?alt=media\&token=3a578b67-946f-44a6-a7b7-b0db7cda4702)

Each item has a default course order (Starter). During the sale you can change the order to, for example, serve a starter as a main course or vice versa. This process can be carried out in two ways:�

1. By selecting the course order and as many products as you wish. These products will be served in the selected order.�
2. On the receipt, by clicking on the order and then selecting the new order you want.�

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F0YckOb2E2hheYB1hQXaz%2FFactoryPOS%20PDA%20Item%20sales%20operations%206.png?alt=media\&token=256631bf-3bd2-4569-9978-d8763c7f424e)

If you have activated **Send on demand** for any preparation order, the products and preparation orders sold, which are pending to be sent to the kitchen, appear with a clock icon, to indicate that they are on hold. To send them, you can do it in two ways:

1\. By long pressing on the preparation order button, then it will ask us if we want to send all the products to the kitchen.&#x20;

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F62wzLVB7qZh704Ks0GkU%2FFactoryPOS%20PDA%20Item%20sales%20operations%207.png?alt=media&#x26;token=6789ef5f-82d5-4040-954c-a96c3146d3ab" alt=""><figcaption></figcaption></figure>

2\. In the receipt preview, by long pressing on the preparation order of a product to be sent to the kitchen, we will be asked if we want to send it.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FpRePsd7qgpvLPuStvjXe%2FFactoryPOS%20PDA%20Item%20sales%20operations%208.png?alt=media&#x26;token=5380b1d8-c141-4c02-b750-96431c32f40a" alt=""><figcaption></figcaption></figure>

##

* ***SUPPLEMENTS***

If an item has an associated **list of** **supplements**, any of them can be added to the sale. More than one can be selected. Select the supplement(s) you wish to add and press the **Accept** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fm0hl0Lz19Md342EJTxKr%2FFactoryPOS%20PDA%20Item%20sales%20operations%209.png?alt=media\&token=728e8746-0e06-489c-a0e6-67a6b61d0ade)

If you want to **edit or add** **supplements** to an item, select the receipt’s line and tap the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FhsZ41cMjDsZisun0UwqP%2Fedit_supplements.png?alt=media&#x26;token=461a7b94-9b27-4f41-bcc9-8851d3f42c29" alt="" data-size="original"> **Edit** **supplements** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FxYNMfSpL4EDy7LvURw5y%2FFactoryPOS%20PDA%20Item%20sales%20operations%2010.png?alt=media\&token=1c636b30-06c1-472b-80b8-d0fb6e70580e)

##

* &#x20;***MODIFIERS***

If an item has any associated modifiers then **one option from each modifier's group** can be chosen. These texts will only be printed in the preparation printer. Select the modifier(s) you want to add and press the **Accept** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F8ZZ0SSy8J7eaGYvW6hHr%2FFactoryPOS%20PDA%20Item%20sales%20operations%2011.png?alt=media\&token=abbe3d14-f355-47e1-8e90-f0bf31a9c7be)

If you want to **edit or add modifiers** to an item, you have to select the receipt’s line and tap the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FHd4iEQiAjBvcF6FhBJtK%2Fedit_modifiers.png?alt=media&#x26;token=9a413178-de92-4e1a-9a95-ab5ae523febb" alt="" data-size="original"> **Edit modifiers** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FJTNP0VK4RQKlzZDULtGq%2FFactoryPOS%20PDA%20Item%20sales%20operations%2012.png?alt=media\&token=df49294d-816f-4fbb-b158-26e375f4b2ed)

##

* ***BUNDLES***

When an **item configured as an item bundle** is sold, its components will be requested.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FzvACTKjXRWm9v1xMrd2k%2FFactoryPOS%20PDA%20Item%20sales%20operations%2013.png?alt=media\&token=84458c0a-ec47-4635-af8b-c2c37da984ab)

When an item is selected, **automatically jumps** to the next choice group of the item bundle.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fl3A91LVE0IXCYPgNUbwM%2FFactoryPOS%20PDA%20Item%20sales%20operations%2014.png?alt=media\&token=2b77788e-b88f-40fa-8b4b-59cf22ec3849)

After selecting the **last component** of the item bundle, or if you press the **Accept** button, you will return to the sale.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FCxYW5HjjChC3dds9AQZC%2FFactoryPOS%20PDA%20Item%20sales%20operations%2015.png?alt=media\&token=6ad0a201-df24-40a2-a4d3-4c1e0929151e)

Completed item bundles are displayed in **green color** on the receipt. If you pressed **Accept** before completing the components of the item bundle, it will be displayed in **orange**.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FBrQiaUdSiyEXQ08txfj8%2FFactoryPOS%20PDA%20Item%20sales%20operations%2016.png?alt=media\&token=c9086f22-c97e-4065-bc11-e7def20d2f49)

If an **amount is entered** before selling an item bundle you will be allowed to select that number of units of each component. The **number of selections** will be displayed on each button.

If you want to **edit or add components** to the item bundle, you have to select the receipt’s line and use the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FXDsFibOfaYJiZHmP9cxU%2Fedit_bundle.png?alt=media&#x26;token=d52df629-2829-4500-9c40-5fc0765f521e" alt="" data-size="original"> **Edit** **bundle** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Fd6lSvubMyuM0AtyfFUY6%2FFactoryPOS%20PDA%20Item%20sales%20operations%2017.png?alt=media\&token=5e2de7c3-04ef-420e-bb1a-7142508bd911)

##

* ***APPLY INVITATION***

A **100% discount** can be applied over a line of items. Select the line and use the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FOLJT85wesfWZ9eHYBs62%2Fapply_invitation.png?alt=media\&token=fc68716c-3113-4024-9f51-8cbc30eec119) **Apply invitation** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FNEHGOh8XgnCKQb3EaLni%2FFactoryPOS%20PDA%20Item%20sales%20operations%2018.png?alt=media\&token=47e5af5a-68b8-4f8c-a215-a3f9593dbf02)

The price will be set to **0.00** and the message **COMPS** will be displayed under the line.&#x20;

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FzcfuHqHc9ne45GZRGZng%2FFactoryPOS%20PDA%20Item%20sales%20operations%2019.png?alt=media\&token=75ee2337-f9ca-413d-b962-b6fd96a1bcea)

This status can be reverted by tapping the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FOLJT85wesfWZ9eHYBs62%2Fapply_invitation.png?alt=media&#x26;token=fc68716c-3113-4024-9f51-8cbc30eec119" alt="" data-size="original"> **Apply invitation** button a second time.

##

* ***NAME CHANGE***

It is possible to **change** **the name** **description** only for this sale. Select the receipt’s line and use the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FKVAUGN4Ic96ajNOVr3Sk%2Fname_change.png?alt=media&#x26;token=70c7afb8-69d4-4453-8c7f-43d90409a43a" alt="" data-size="original"> **Name change** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FPkTNnueTABdSLhTzsBi0%2FFactoryPOS%20PDA%20Item%20sales%20operations%2020.png?alt=media\&token=6da3bc73-1a1b-46d3-93e6-aac15b1d3d6b)

The name will be changed and displayed in red.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F3qIydiHUd2NMUsRlcHJl%2FFactoryPOS%20PDA%20Item%20sales%20operations%2021.png?alt=media&#x26;token=11b5afc6-1a09-46c8-a0c0-bd71f75bd386" alt=""><figcaption></figcaption></figure>

##

* ***KITCHEN REMARK***

You can enter a **special text** that will be sent to the preparation printer, under the item’s name. Select the receipt’s line and use the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FTaC23OQDexhz3G6t9Kuz%2Fkitchen_remark.png?alt=media&#x26;token=8821678c-f424-4e4c-ade1-df9fa2581b9e" alt="" data-size="original"> **Kitchen remark** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FrNGNqvtnguoytFJVIhGC%2FFactoryPOS%20PDA%20Item%20sales%20operations%2022.png?alt=media\&token=c0352500-c964-4bc4-8f0d-2a892100b59f)

A printer icon will be displayed at the bottom of the ticket line followed by the message entered.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FzKAOu5NM8qszlIgqG4Tk%2FFactoryPOS%20PDA%20Item%20sales%20operations%2023.png?alt=media&#x26;token=f6030050-f17b-45b7-956a-33862685d9d3" alt=""><figcaption></figcaption></figure>

##

* ***PRICE CHANGE***

The sale price for the selected item can be changed. Select the receipt’s line and use the <img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FgVdBLOi3IlAZuvKPHlm0%2Fprice_change.png?alt=media&#x26;token=0158eec4-74ac-4dd0-82c3-2b194f4f29b7" alt="" data-size="original"> **Price change** button.

![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FKkRbaSn2ArTUeTO2D2EG%2FFactoryPOS%20PDA%20Item%20sales%20operations%2024.png?alt=media\&token=d8cd3561-5a8f-4fb8-8600-e08264de614d)

##

A discount can be applied to an item on the receipt. Type the percent discount to be applied, followed by the ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FLQ2IUQOGeYQSLYyA0j6L%2Fdiscount.png?alt=media\&token=12de820a-693e-4532-99ca-0529edcfdc46) key and press the corresponding receipt line.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FeGdRrNbIlWpKwEmZn00y%2FFactoryPOS%20PDA%20Item%20sales%20operations%2025.png?alt=media&#x26;token=ea49249e-2cdf-42e8-a265-6d00984fcc81" alt=""><figcaption></figcaption></figure>

The price will be changed according to the percent entered and the message **Discount** is displayed below the line.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FxV9hn06K66wSbm4pC05k%2FFactoryPOS%20PDA%20Item%20sales%20operations%2026.png?alt=media&#x26;token=10a54e5f-7fd2-424a-9c56-f2f2827fbb4f" alt=""><figcaption></figcaption></figure>

##

For certain items you may need to ask to **verify the age** of your customer before serving forbidden items. This verification is only needed one time during a sale.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FoOtwEQkiZtrPrm7d4xkd%2FFactoryPOS%20PDA%20Item%20sales%20operations%2027.png?alt=media&#x26;token=37f57d28-962a-443c-8950-ec5addd146b2" alt=""><figcaption></figcaption></figure>
