Item Sales Operations
Last updated
Last updated
This is the sales screen. Here the process for item sales is described.
A normal sale consists in moving on through the different departments and selecting the items one at a time. The selected items will appear in the receipt area. You can access the receipt area by swiping the screen to the left, the screen will be divided into two tabs.
The numeric keypad can be used to change units. Enter the amount, tap the corresponding button and then select an item or a receipt’s line.
Also, the numeric keypad can be used to enter a new price. Enter the price and then select an item or a receipt’s line.
COURSE ORDERS
Course Orders are used to assign the items in which order they should be prepared in the kitchen: as a starter, as a main course, dessert, etc.
Each item has a default course order (Starter). During the sale you can change the order to, for example, serve a starter as a main course or vice versa. This process can be carried out in two ways:
By selecting the course order and as many products as you wish. These products will be served in the selected order.
On the receipt, by clicking on the order and then selecting the new order you want.
If you have activated Send on demand for any preparation order, the products and preparation orders sold, which are pending to be sent to the kitchen, appear with a clock icon, to indicate that they are on hold. To send them, you can do it in two ways:
1. By long pressing on the preparation order button, then it will ask us if we want to send all the products to the kitchen.
2. In the receipt preview, by long pressing on the preparation order of a product to be sent to the kitchen, we will be asked if we want to send it.
SUPPLEMENTS
If an item has an associated list of supplements, any of them can be added to the sale. More than one can be selected. Select the supplement(s) you wish to add and press the Accept button.
MODIFIERS
If an item has any associated modifiers then one option from each modifier's group can be chosen. These texts will only be printed in the preparation printer. Select the modifier(s) you want to add and press the Accept button.
BUNDLES
When an item configured as an item bundle is sold, its components will be requested.
When an item is selected, automatically jumps to the next choice group of the item bundle.
After selecting the last component of the item bundle, or if you press the Accept button, you will return to the sale.
Completed item bundles are displayed in green color on the receipt. If you pressed Accept before completing the components of the item bundle, it will be displayed in orange.
If an amount is entered before selling an item bundle you will be allowed to select that number of units of each component. The number of selections will be displayed on each button.
APPLY INVITATION
The price will be set to 0.00 and the message COMPS will be displayed under the line.
NAME CHANGE
The name will be changed and displayed in red.
KITCHEN REMARK
A printer icon will be displayed at the bottom of the ticket line followed by the message entered.
PRICE CHANGE
The price will be changed according to the percent entered and the message Discount is displayed below the line.
For certain items you may need to ask to verify the age of your customer before serving forbidden items. This verification is only needed one time during a sale.
Select a receipt’s line and, from the options shown up, tap / to increase/decrease units.
To delete a line, select the item from the receipt and tap the Delete line button. The system will ask for confirmation to perform the action.
If you want to edit or add supplements to an item, select the receipt’s line and tap the Edit supplements button.
If you want to edit or add modifiers to an item, you have to select the receipt’s line and tap the Edit modifiers button.
If you want to edit or add components to the item bundle, you have to select the receipt’s line and use the Edit bundle button.
A 100% discount can be applied over a line of items. Select the line and use the Apply invitation button.
This status can be reverted by tapping the Apply invitation button a second time.
It is possible to change the name description only for this sale. Select the receipt’s line and use the Name change button.
You can enter a special text that will be sent to the preparation printer, under the item’s name. Select the receipt’s line and use the Kitchen remark button.
The sale price for the selected item can be changed. Select the receipt’s line and use the Price change button.
A discount can be applied to an item on the receipt. Type the percent discount to be applied, followed by the key and press the corresponding receipt line.