> For the complete documentation index, see [llms.txt](https://factorypos.gitbook.io/pos-r4-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://factorypos.gitbook.io/pos-r4-en/main-screen/sales.md).

# Sales

This is the screen where the sales of your products are made. As there are many options we have divided it into different parts:

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FopkDUTqDZdiCAUtu3miz%2FFactoryPOS%20PDA%20Sales%201.png?alt=media&amp;token=999d1fd0-c2e7-41b0-9ce8-4e2ebf690dd7" alt=""><figcaption></figcaption></figure>

* [**Sales Screen:** ](/pos-r4-en/main-screen/sales/sales-screen.md)You can see the description of the different areas of the screen.&#x20;
* [**Keypad Buttons:**](/pos-r4-en/main-screen/sales/keypad-buttons.md) Here is the definition of all the function buttons of the numeric keypad.&#x20;
* [**Payment Screen:**](/pos-r4-en/main-screen/sales/payment-screen.md) Here you have a description of the available payment functions.&#x20;
* [**Item Sales Operations:** ](/pos-r4-en/main-screen/sales/item-sales-operations.md)Here you can see how to sell the different types of items.&#x20;
* [**Open receipts and Table operations:**](/pos-r4-en/main-screen/sales/open-receipts-and-table-operations.md) Save your sales inside tables to manage your receipts better.

In the top bar you can find the following options:&#x20;

* ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FkYbmwzu9hOoXDvv9X7gL%2Fproduct_search.png?alt=media\&token=7e3ed248-7f30-40c9-a11b-65b64eb1678e) [**Product search:**](/pos-r4-en/main-screen/sales/product-search.md) Allows you to search for an item that cannot be found in the sales screen.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FEKclSdRpc9O1oEdluMBi%2FFactoryPOS%20PDA%20Sales%202.png?alt=media&amp;token=e2243f37-a7c8-4b50-a4af-363302c63d66" alt=""><figcaption></figcaption></figure>

* ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F3oB7HG7S7hvjQZwaYFYN%2Fcustomers.png?alt=media\&token=fa95a0bc-4c1f-4d2a-a706-5836300bea86) **Customers:** Allows you to select a customer for the sale.&#x20;

Select one of the customers from the list and click on the OK button. New customers can also be created from this screen. Check the [**Customer Configuration**](/pos-r4-en/main-screen/data-settings/customers.md) for more details.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FHBRWMdSj9kwjqNgUdEdq%2FFactoryPOS%20PDA%20Sales%203.png?alt=media&amp;token=01fcc2eb-c71f-4f5f-b794-7d17bd540b1a" alt=""><figcaption></figcaption></figure>

If the customer has special conditions such as a **fixed discount** or a **different price level** confirmation of the price change will be required.&#x20;

* ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FamijauB0nGGnxaYgtvgn%2Fchange_price.png?alt=media\&token=1193e4e3-e2e9-4c76-a54c-e87c01fbea5f) **Change Price level:** Allows you to change the price level for the current sale.&#x20;

Select a price level from the list.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2F5Id9lmDg7tfIM7YMbpCd%2FFactoryPOS%20PDA%20Sales%204.png?alt=media&amp;token=89405213-baf2-478a-8bf3-9e3a1bf34789" alt=""><figcaption></figcaption></figure>

Price change confirmation will be required for items already entered in the transaction.&#x20;

* **Ticket search:** During the sale you may be required to search for previous tickets to review or credit them. To access this option press ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Ffg5SsO6mcvIXpr6lFCvN%2Fmenu.png?alt=media\&token=d087f850-39d9-467c-88cd-a569c32ab6ab) and then the **Ticket search** option.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FQPO9eo9owgazaNUMM3ef%2FFactoryPOS%20PDA%20Sales%205.png?alt=media&amp;token=1a9c0f4e-2fbb-4d48-9793-3623d16fa907" alt=""><figcaption></figcaption></figure>

Check [**Ticket list**](/pos-r4-en/main-screen/tickets-list.md) for more detail.&#x20;

* **Service:** Allows to change the service for the current sale. To access this option press ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Ffg5SsO6mcvIXpr6lFCvN%2Fmenu.png?alt=media\&token=d087f850-39d9-467c-88cd-a569c32ab6ab) and then the **Service** option.

Select a service from the list. You can modify it later in the cashing screen.

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FncClbmz66PSN8wYkqfBA%2FFactoryPOS%20PDA%20Sales%206.png?alt=media&amp;token=5d2cce6e-7a7c-40e1-9153-40ba400d2fb6" alt=""><figcaption></figcaption></figure>

* **Actions:** To access this option press ![](https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2Ffg5SsO6mcvIXpr6lFCvN%2Fmenu.png?alt=media\&token=d087f850-39d9-467c-88cd-a569c32ab6ab). A screen with several options is displayed:

<figure><img src="https://167739833-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fm3BN5zhEJvDLjmb5OTOS%2Fuploads%2FJS0ZPYhlQhnxrZ7w0DH3%2FFactoryPOS%20PDA%20Sales%207.png?alt=media&amp;token=744a0706-7f62-4941-9d40-d2d7d7bd11cf" alt=""><figcaption></figcaption></figure>

* **Open cash drawer**

You can open the cash drawer at any time using this option.

* **Reprint**

You can print a copy of the last receipt issued.&#x20;

* **Send last receipt by email**

You can send the last receipt to an email.&#x20;

* **Daily Cash Report Movements**

The Cash Movements screen can be accessed directly from the sales screen. Check [**Cash Movements**](/pos-r4-en/main-screen/daily-cash/cash-movements.md) for more details.&#x20;

* **User Report**

With this option you can print the sales report X of the currently assigned user.&#x20;

* **Gift Receipt**

You can issue a receipt of the last sale without prices.&#x20;

* **Print Preview**

A Proforma bill can be issued with this option. The sale remains open.&#x20;
